Muhammad Haziq Profile Photo

Muhammad Haziq

Distinguished IT Engineer
8 years of technical expertise with certifications as Cisco and RedHat engineer. Proficient in managing services, operations, maintenance, and deployment for diverse clients.
+60 11 32931105
Malaysia

Portfolio

Instant Photo Upload System

Automated system for studio photo capture that automatically uploads photos and provides QR codes to customers for instant access.

Automation QR Code Photo Upload Studio System

Password Generator

Secure password generation tool that helps users create strong, random passwords effortlessly with customizable options.

Security Password Generator Web App

Key Skills

Cloud Platforms

Azure AWS Google Cloud

Operating Systems

Linux Red Hat CentOS Ubuntu Windows Server

DevOps & Automation

Docker Kubernetes Ansible Terraform Jenkins

Programming & Scripting

Python Bash PowerShell Git

Monitoring & Databases

Zabbix Prometheus Grafana PostgreSQL MySQL

Web Servers & Virtualization

Apache Nginx VMware ESXi Hyper-V

Professional Experience

Application Support Engineer L3
NCR VOYIX
Jan 2024 – Present
  • Expert in providing advanced technical support for applications deployed on AWS infrastructure
  • Proficient in managing and optimizing customer environments using Terraform on AWS
  • Experienced with CouchDB, OpenVPN, Ansible, and GitLab for robust system operations
  • Strong expertise in Linux for effective system administration and troubleshooting
  • Skilled in facilitating clear communication through Zendesk, ServiceNow, and GitLab
Senior Cloud Technical Support Engineer
Ingram Micro
Apr 2022 – Jul 2023
  • Orchestrated integration of Zabbix and Grafana for comprehensive system monitoring
  • Leveraged APIs and scripting to develop custom solutions for precise monitoring
  • Proficiently managed deployment and enhancement of Kubernetes architectures
  • Maintained and managed customer Cloud Platforms and components
  • Collaborated with R&D teams to report software issues and implement solutions
Cloud Technical Support Engineer
Datacom Asia
Jul 2019 – Mar 2022
  • Collaborated with stakeholders and Project Managers on functional requirements
  • Experienced with JSON API-based applications development and troubleshooting
  • Proficient in Kubernetes architecture management, deployment, and upgrading
  • Created deployment design and specification documentation
  • Installed and configured CloudBlue products and managed services
System Engineer
Mesiniaga Berhad
Feb 2018 – Jul 2019
  • Advanced from Junior to Mid-Level System Engineer through continuous growth
  • Managed virtual machines across Hyper-V, ESXi, and Citrix platforms
  • Initiated development of IoT application using Python and MQTT
  • Administered Apache Web Server and deployed applications on AWS EC2
  • Implemented bash scripting for task automation and security hardening

Certifications

Red Hat Certified System Administrator (RHCSA)
ID: 200-114-973
CompTIA Cloud Plus
ID: 7ELH879S02R421K2
Cisco Certified Network Associate (CCNA)
ID: CSCO13095911
EC-Council Network Security Administrator (ENSA)
ID: ECC56992000120

Education

Advanced Diploma in Information Technology (Networking)
Ungku Omar Polytechnic
Diploma in Information Technology (Networking)
Ungku Omar Polytechnic

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